SHIP AGENCY SERVICES

Ship agency service is a field in which Pacific Container Shipping Joint Stock Company (Pacific Container Lines – PCL) has operated for more than 20 years within the maritime sector. We provide agency services to numerous global shipowners and leading vessel operators such as Maersk Line and MCC Transport Singapore.

What makes PCL’s ship agency services exceptional?

➩ Pacific Container Lines’ ship agency operates 24/24 throughout the year to ensure timely, accurate, and professional communication with shipowners.

➩ With over 20 years of maritime experience, Pacific Container Shipping Joint Stock Company has established and maintained strong, sustainable relationships with port authorities, domestic and international seaports, and relevant government agencies.

➩ We provide customers with comprehensive, innovative transport and logistics solutions, taking full responsibility from arranging safe handling and transportation of each cargo unit to associated logistics services such as packaging, warehousing, and distribution.

➩ Our Company designs services in strict accordance with each customer’s requirements, aligned with the specific characteristics of their products.

➩ Concurrently, to ensure that services are delivered exactly as committed, PCL establishes a Standard Operating Procedure (SOP) for each customer, clearly defining each operational step and the execution timeline for both parties.

➩ With its headquarters in Hanoi and major branches in Hai Phong, Da Nang, and Ho Chi Minh City, along with several satellite offices, Pacific Container Shipping Joint Stock Company is committed to providing professional services and expedited port clearance procedures for shipowners and vessel operators.

Advantages of PCL

✔ A nationwide network of branches across all economic regions, operating in close coordination to ensure seamless service continuity.

✔ A system of work procedures established in compliance with ISO 9001:2015, C-TPAT, ISM standards, supported by specialized software systems ensuring order status management throughout transportation.

✔ A management team with nearly 30 years of logistics experience, and a workforce of staff and drivers who receive regular training to maintain the knowledge and skills required to meet each customer’s specific needs.

PCL is a trusted corporate brand among international partners, serving clients such as Unilever, Coca-Cola, LG Electronics Vietnam, Panasonic, Mitsubishi, and more. Should your enterprise require service support, please contact our hotline for immediate consultation tailored to your needs.